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Standard Terms and Conditions of Sale:


It is generally recognized that even after employing all the science known to our industry and using capable people with years of training, there still remain variables in the anodizing and metal finishing fields. Therefore, in order to avoid misunderstandings, Pride Plating, Inc. has adopted the following Terms and Conditions as the custom and usage of the trade.


1. We warrant that processing and finishing shall meet customer’s specifications supplied in writing with the order and that such processing and finishing shall be free from defect in material and workmanship. If the customer specifies methods and procedures to be followed, we will assume no responsibility for the correctness of such methods and procedures or the result when they are followed. The warranties of merchantability and fitness for a particular purpose are hereby expressly made non applicable.

2. Our liability for any cause is limited to the cost of direct labor and material of product lost or directly damaged by our processing or by two times our processing charges on such material, whichever is the lesser. Our charges are based on this limited liability policy.

3. No Claim for shortage will be allowed unless made in writing and presented within ten (10) working days after receipt of materials by the customer or the customer’s consignee, provided however, shrinkage of quantity in processing of five percent (5%) shall be allowed without charge or liability.

4. Any material found, upon our inspection, to be improperly processed by us will be furnished without charge provided that: a) notice of defect is given in writing within ten (10) days from the date of delivery, b) that we are given the opportunity to inspect the material or merchandise prior to return, c) that materials returned are in the same condition as when originally delivered by us. Processing or assembly of any such rejects by you or any other party shall constitute a waiver of any liability on our part.

5. We assume no liability for any loss or damage while in transit to our facility, whether in vehicle owned by the customer, Pride Plating, or any third party acting in our or the customer’s behalf.

6. In the event that results of metal finishing operations are unsatisfactory due to metal imperfections, changes in grade or composition of materials, manufacturing and/or fabrication imperfections, usage for which the plating or other finishing operation was not reasonably designed, and similar variables over which we have no control, the customer will be required to pay the contracted amount for the finishing operation performed.

7. We reserve the right, at our opinion, to reject work or to make an extra charge for finishing any parts below standard cleanliness and surface finish conditions.

8. We assume no responsibility for defective plating, anodizing, or other finish on materials previously plated or finished by others.

9. We shall not under any circumstances be considered as an insurer of customer’s material and shall not be liable, regardless of cause, for loss by fire, explosion, theft, pilferage, vandalism, casualty or acts of God while such material is in our possession. The provisions of this section may be altered or modified by separate written agreement and any liability we assume will be covered by a separate charge for such coverage.

10. Quotations are open for acceptance ninety (90) days from issuance. After ninety (90) days, prices and terms are subject to change without notice. All quotations must be in writing; Oral quotes are not acceptable and will not be honored.

11. All quotations, orders, or agreements, or modifications thereof, are contingent upon and subject to any and all occurrences beyond our control, including but not limited to strikes or boycotts (whether occurring at our facility, your facility, the facility of any supplier, either of the customer or ourselves, or elsewhere), accident, theft, fire, war, shortage of materials or equipment, casualty, or acts of God, and we shall not be liable for failure to perform any agreement for such causes. All quotations, orders, agreements and modifications must be made in writing. Oral quotations, orders, agreements, and modifications are not acceptable and will not be honored.

12. This quotation is limited to the specific processes and treatments quoted herein. Processes AND treatments not specifically quoted herein will not be provided even if such processes and treatments are referenced in general specifications set forth herein unless this quotation is modified in writing to specifically quote such additional processes and treatments and the changes therefore. You acknowledge that unless specifically set forth in your purchase order and/or specifications Pride Plating does not know the handling, manufacturing, and processing history of the parts and material provided to Pride Plating for processing and treatments and Pride Plating is not responsible for the omission of pretreatment processes such as cleaning, grit blasting, stress relieving, etc. unless such pretreatment processes are specifically quoted herein.

13. If Pride plating is given detailed instructions as to the processes and /or treatments to be performed, Pride Plating's responsibility shall be limited to carrying out those instructions. Type of material, tolerances, and specifications for processing and/or treatments shall be declared in writing prior to Pride Plating's processing and shall specify all processes (including required preparation) which you require Pride Plating to perform.

14. For special or experimental processing and finishing, our charges are not contingent upon the success of the work or the benefit derived therefrom by the customer.

15. We reserve the right to make partial or installment deliveries, for which the customer shall pay at the contract price. Defective delivery or nondelivery under this contract shall be a severable breach and shall not give the customer the right to treat the entire contract as breach.

16. Special tools, racks, and fixtures required for the performance of the work herein described which have been designed and/or built by Pride Plating shall remain our property whether or not the customer is charged with time and /or material in connection therewith.

17. The customer agrees not to use or disclose any information to a third party that it now has or may acquire concerning racking, fixturing, chemical processes or procedures we use in our metal finishing. If the customer violates the terms herein provided, the customer shall pay the seller damages.

18. Rack marks will be permissible and unless specifically directed otherwise and are left up to Pride Plating's discretion as to the number, size, and location.

19. In the event of customer’s cancellation of order, the customer shall reimburse us for the work completed, work in process, and any other expenses incurred in connection with such order.

20. All customer’s materials in our possession shall be subject to a general lien for all monies owed us by the customer, whether or not due or payable, or whether or not such monies are owed us for work, labor, or services rendered, or materials or equipment used in connection with such material.

21. During storage and transportation of customer’s material, customer’s containers used for delivery to Pride Plating shall be used for reshipment and any damage resulting from the use of such containers shall be at the customer’s risk. Should the customer desire other packaging, we will charge for material and handling and will provide such service upon receipt of a written order.

22. Invoices unpaid on due date shall be considered delinquent and thereafter subject to a FINANCE CHARGE computed by a single monthly rate of two percent (2 %) computed on the delinquent balance until the account is paid in full.